‘’We recently had an issue with a company who required their employees certificate as a matter of urgency. Rather than wait for the planned EQA Visit I was able to contact ETA who responded immediately and sanctioned an interim visit. The EQA called in to the college the following day and reviewed the candidates evidence. The EQA sent through his report and the candidate was in receipt of his certificate on the third day. This issue was dealt with professionally, decisively and with the minimum of fuss while maintaining the integrity of the EQA process. This is the kind of personal service that places ETA ahead of the competition.’’

‘’We have worked on a number of industrial projects in partnership with ETA. Through their supportive and innovative approaches, we were able to design and deliver a range of on site assessment programmes that made collection of evidence easier that it would normally would have been. This involved the use of work based recorders and using an integral approach with the production systems that are in place in the organisations. ETA really understand the industry and their needs!’’

‘’From the first moment you speak to the office you just know you will get the assistance you require. All requests and communications are dealt with in a professional and courteous manner.’’